Telephone System Glossary

1 (Single) Eared Headset

A 1 eared or single eared headset is a telephone headset made with only one earpiece. The advantage is the...

2 Eared Headset (Binaural)

A 2 eared headset (otherwise known as a binaural headset) is a telephone headset with two earpieces. This type of...

2.5mm Plug

The 2.5mm plug is the classic ‘slim’ jack that traditionally has been used to connect headphone cables into devices, like...

3.5mm plug

3.5mm plug is commonly known as an audio jack, usually used for connecting headphones into music audio mixing boards or...

Auto-Attendant

An auto-attendant is an automated call handling system based on offering a pre-recorded menu of options to inbound callers. Each...

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