So, you’re unsure about whether to invest in a virtual landline app, or not?
Let me begin by asking…
What’s the best way of describing what a virtual landline app could do for your business?
Now, imagine your mobile phone handset taking and making calls to and from a dedicated landline number of your choice – but…
Without the physical restriction of a landline!
Impressed with the concept?
Now make it:
- affordable and
- all under your control…
& operating seamlessly via an app on your mobile phone.
For this reason, virtual landline apps are fast becoming a prized remote communications tool for many a UK business – small and great.
But just how easy are these apps to use and exactly how do they work?
- 1 Why should you choose a virtual landline app for your business?
- 2 How do you get a virtual landline app?
- 3 How do you make comparison between virtual landline app providers?
- 4 What about customer service and virtual landline providers
- 5 Would your business’s customers find value in using a virtual landline app?
- 6 Our last thoughts on a virtual landline app
Why should you choose a virtual landline app for your business?
The merits of having a landline associated with your business – rather than just a mobile number – regardless of whether you occupy a physical trading premises, or not, speak for themselves.
According to the 1st hand experiences many a UK small business veteran…
…when your prospective customers find a landline associated with your business, the impression they get is the following…
- generally, above board
One expert commercial finance consultant, put is this way in a UKBusinessForums thread concerning the ease (& benefits) of setting up virtual landline app on their business mobile:
But are the benefits of having a business landline number, purely reputational or subjective?
Are there not also some more tangible bottom-line rewards too?
If you want your business website to be highly-regarded by Google’s local search result algorithm (otherwise known as the ‘local pack’) then you’ll want to get a landline number asap.
Within this simple guide the people at Mechanized demonstrate the very real rewards of publishing localised contact details, including a local landline number, in their Google My Business profile:
Main business phone – It’s best to use a landline number to take advantage of the area code. – Mechanised.
*Notice their Manchester local area code 0161 landline number in the listing?…(which just so happens to sit in the #1 spot.)
But what if you work from home & don’t have a consistent trading premises?
This is precisely the question that a virtual landline answers outstandingly.
A virtual landline operates via technology known as VOIP or voice over internal protocol.
What does this VOIP mean in practice?
The best way to see it is like this…
traditional landlines work by conducting the audio stimulus of your voice at one end of the line over large distances by way of physical wires.
The wire carries the voice stimulus as a signal from one end to another.
This type of telecoms business model carries huge logistical overheads and maintenance costs. These costs are passed on the customer.
Not to mention, you as the user are physical constrained to a specific location in order to use the phone.
VOIP on the other hand, as the name would suggest, is internet based.
All the connectivity is hosted up in the ‘cloud’ so to speak, with the landline telephone number being controlled by digital switches, which relay calls back and forth over the internet.
What are the advantages for the end user?
Wherever you are able to connect to the internet via a device which is compatible with your provider’s software…
You will be able to talk with whomsoever you want,
…just as if you had a traditional landline.
Both, making calls and taking calls in exactly the same way.
In days gone by, VOIP services required you to use a specific VOIP compatible handset.
Quite inconvenient, especially when many also have to carry a mobile phone.
Now, bringing things up to date – VOIP providers now offer a highly convenient solution.
Doing away with the dedicated VOIP hardware, the technology has been made more accessible – by piggybacking onto your smartphone via a virtual landline app.
With such an app, you would be able to handle calls via your virtually hosted landline, direct to your mobile, just as if you were handling mobile phone calls.
Incoming calls arrive complete with caller ID.
And as for outgoing calls…
…whenever you use the app…
Recipients will see your virtual landline number ringing them, rather than your mobile phone number.
How do you get a virtual landline app?
There are a number of reliable providers of virtual landline apps out there now…
Many have been awarded with prestigious accolades such as Crown Commercial Service supplier.
The process for getting on-board with such providers is very simple also.
Step 1 – Find a provider
Visit a virtual landline app provider website.
Step 2 – Register with chosen provider
Fill in the appropriate online form, which in this case is a 5 step process:
Step 3 – Choose your telephone number(s)
Purchase a local area landline number (or multiple numbers) for your account.
In the Swytch dashboard, set up the phone forwarding routes for landline calls to follow.
Step 5 – Download the app of your chosen provider
Visit Google Play or alternative app download site and get yourself the latest version of the app software:
Step 7 – What are you waiting for? Get using your virtual landline app
Your virtual landline numbers are now ready for use.
To send and receive calls from your mobile handset via your new landline number, simply use this handy app.
How do you make comparison between virtual landline app providers?
Here’s how I advise you approach this task…
Step 1 – Line up your reference group of providers
Using the following Google operator…
intitle:”virtual number” intext:”app”
…line up your prospects.
This search intruction will bring up a more concentrated collection of virtual landline app providers among the first few search pages:
Step 2 – Examine the value proposition
Take a look at the overall offering involved, usually comprising of:
- Country availability
- Number porting option
- Free internal calls?
- Set-up fee
Step 3 – Weigh up the price points on the tariff
Have an estimation of your use demand and assess the following points:
- Domestic call price per minute
- International call price per minute
- Internal call cost
- Can you port numbers?
- Set up fees
- Is there a free trial?
What about customer service and virtual landline providers
As with any type of technological product, virtual landline apps need support.
Systems fail at times. Also, often, you may feel lost after being on-boarded.
In such cases you need some help desk assistance.
Want to know if your provider still delivers when things go wrong?
Visit their review page…
Take this customer service review, for example, from the Swytch website:
Would your business’s customers find value in using a virtual landline app?
Take a look at the small print on your provider website for any notice of a white label or reseller program. Check your preferred vendor’s business website for a reseller program.
Earn a commission on every sale for referring them business.
Our last thoughts on a virtual landline app
Virtual landline apps are useful solutions for taking your landline with you, wherever you go.
Using VOIP technology, your connection is consistent, as long as you have access to an internet connection.
If you travel internationally, you can even avoid roaming charges by making and taking VOIP calls to the UK using the app.
VOIP technology, however, is not a perfect method of telecommunications by any stretch of the imagination.
For example, if your internet coverage is compromised, you’ll soon find yourself unable to connect.
The call quality also can be variable in comparison to a traditional mobile or landline phone.
But that said, the advantage of forwarding landline calls to mobile phone handset for instant phone contact presents so many practical benefits.
Manage a large sales team over many geographic territories and need landline calls forwarding to them? Then an app like this might just be the dream.
Need more landline numbers to add on to your account? No problem.
Reasonable monthly fees & call costs.
These virtual numbers are the ideal solution for anyone wanting to stay connected with a local are number, whilst being on the move.