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The most reliable and innovative VOIP business phone solutions for any size business – whether office-based or on the move.
“The team at Rydal installed our phone system in June 2016 not only does it work far better than than the old one but saved us over £150 pm and we experience less down time due to disruption of service…we would recommend them to anyone.”
Choosing the best VOIP phone system
Here are some tips to fill you in on what to know when selecting a VOIP phone system for your Bankside based business:
#1 If you’re on ISDN, make your move quickly
The old ISDN (integrated services digital network) lines are being completely decommissioned by 2025. So, even hybrid systems will lose the ‘old money’ functionality.
VOIP will be the only option in just a matter of 4 years. It’s time to get future-proof.
#2 Decide on-site or off site
You have 2 main choices for location of PBX (or private phone system).
- On-site: a self hosted phone system installed by engineers on your premises. You own the servers.
- Off-site: the box is on your providers premises. They own it – you rent it, any issues, it’s all on their turf.
That said, not everybody wants a system held in the hand of a provider.
The capital cost of an install is significant, but the asset value is yours.
It’s a trade-off worth considering.
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#3 Omnichannel is the future
Phone, messaging, video, mobile all seamlessly linked together.
A single system capable of handling a varied exchange of incoming and outgoing calls, plus offering you call centre management options for closer control.
The ROI on having a big picture view of your sales and marketing is huge.
A complete marketing funnel without messy joins and leaks leads to more profit.
And your phone system is a key component of this strategy.
VOIP integrations with CRM gives handling customer accounts and converting prospective customers an edge.
#5 Have you considered a cloud-based All-In-One
All-in-One Cloud Phone System
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